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Category Archives: Culture

A business within the business

A lot of problems in business could be solved if we could align the interests of employees and managers with owners. Is there a way to get everyone to act like owners? The answer is yes – but not without changing the structure of your company in ways that might make you a bit uncomfortable. […]

Everything is a service

The emerging service economy will require business and society to do some some fundamental restructuring. The organizations that got us to this point have been hyper-optimized into super-efficient production machines, capable of pushing out an abundance of material wealth. Unfortunately, there is no way to proceed without dismantling some of that precious infrastructure. The changes […]

Turn around and face the market

Running through every business success story is a common theme: stay connected to customers; stay connected to your market; anticipate and expect change. This seems pretty obvious. It’s simple and it’s easy to understand. Customers, after all, are the one thing no business can do without. They are the key to every company’s survival. Paying […]

Change is changing

We talk about change management. Change as a process. We tend to think of change in business as something that needs to happen once in a while, when the need arises. It’s uncomfortable, but necessary. There is a whole industry called Change Management that has built up over the years to help people through these […]

“Culture is how a firm operates” ~ Reed Hastings

Reed Hastings is the Founder and CEO of Netflix. Hastings is a stickler for culture. In this slide deck he expounds on Netflix culture, what it is, why it’s important, and how Netflix intends to avoid complexity and chaos as they grow. Culture View more presentations from Reed Hastings